SATO M10E Spezifikationen

PN 9001101 Rev. AM10eThermal Transfer PrinterOPERATORMANUAL

Section 1: OverviewPage 1-6 PN 9001101 Rev. A SATO M10eSPECIFICATION M10ePHYSICALWide 18.7 in. (475 mm)Deep 12.3 in. (313.4 mm)High 12.6 in.(319.2 mm)

Section 1: OverviewSATO M10e PN 9001101 Rev. A Page 1-7All specifications subject to change without notice.ACCESSORIES AND OPTIONSPCMCIA MEMORY EXPANS

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SATO M10e PN 9001101 Rev. A Page 2-1SECTION 2. INSTALLATIONINTRODUCTIONThis section of the manual has been written to help you install the SATO M10e p

Section 2. InstallationPage 2-2 PN 9001101 Rev. A SATO M10eDIMENSIONS.Width: 18.7 inches 475 mmDepth: 12.3 inches 313.4 mmHeight:, M10eTT: 12.6 inches

Section 2. InstallationSATO M10e PN 9001101 Rev. A Page 2-3COMPONENTSPaper ExitLCD PanelOperator PanelPower SwitchTop CoverLeft RibbonLeft RibbonTake

Section 2. InstallationPage 2-4 PN 9001101 Rev. A SATO M10eMedia Width Adjust ThumbscrewsPCMCIA Card SlotAC Input ConnectorEXT PortConnectorInterfaceC

Section 2. InstallationSATO M10e PN 9001101 Rev. A Page 2-5MEDIA LOADINGRibbon Loading (not applicable for the M10eDT)1. Open the Top Cover to expose

Section 2. InstallationPage 2-6 PN 9001101 Rev. A SATO M10e12. Close the Print Head by rotating it forward and down. Press firmly on each end of the r

Section 2. InstallationSATO M10e PN 9001101 Rev. A Page 2-7LABEL SENSINGThe M10e can position labels using either a label gap (transmissive) or an Eye

SATO America, Inc.10350A Nations Ford RoadCharlotte, NC 28273Main Phone: (704)644-1650Tech Support Hotline: (704)644-1660Fax: (707)644-1661E-Mail: sat

Section 2. InstallationPage 2-8 PN 9001101 Rev. A SATO M10eOPERATION PANEL. LCD Display 2 Line x 16 Character display.POWER LED Illuminated when pow

Section 2. InstallationSATO M10e PN 9001101 Rev. A Page 2-9DIP SWITCH PANELThe DIP Switch panel is located inside the cover and contains two 8-positio

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SATO M10e PN 9001101 Rev. A Page 3-1SECTION 3. CONFIGURATIONPRINTER DIP SWITCH CONFIGURATIONDIP SWITCH PANELSThere are two DIP switches (DSW2 and DSW3

Section 3. ConfigurationPage 3-2 PN 9001101 Rev. A SATO M10eStop Bit Selection (DSW1-4). Selects the number of stop bits to end each byte transmissio

Section 3. ConfigurationSATO M10e PN 9001101 Rev. A Page 3-3Sensor Type Selection (DSW2-2). Selects between the use of a label gap or a reflective Ey

Section 3. ConfigurationPage 3-4 PN 9001101 Rev. A SATO M10eFirmware Download (DSW2-6). Places the printer in the Firmware Download mode for download

Section 3. ConfigurationSATO M10e PN 9001101 Rev. A Page 3-5Label Sensor Selection (DSW3-3). Enables or disables the Label Sensor. If the Sensor is e

Section 3. ConfigurationPage 3-6 PN 9001101 Rev. A SATO M10eExternal Signal Type Selection (DSW3-6, DSW3-7). Both the polarity and signal type (level

Section 3. ConfigurationSATO M10e PN 9001101 Rev. A Page 3-7DEFAULT SETTINGSSWITCH SELECTIONSAll switches are placed in the Off default position for s

SATO M10e PN 9001101 Rev. A iTABLE OF CONTENTSSection 1. Printer OverviewIntroduction...

Section 3. ConfigurationPage 3-8 PN 9001101 Rev. A SATO M10ePOTENTIOMETER ADJUSTMENTSPITCHAfter the pitch has been set with the LCD Control Panel, it

Section 3. ConfigurationSATO M10e PN 9001101 Rev. A Page 3-9DISPLAYThis potentiometer is used to adjust the contrast of the LCD display for optimum vi

Section 3. ConfigurationPage 3-10 PN 9001101 Rev. A SATO M10eLCD PANEL PRINTER CONFIGURATIONThe LCD Panel is used by the operator in conjunction with

Section 3. ConfigurationSATO M10e PN 9001101 Rev. A Page 3-11OFFLINE 000000Press the LINE key once. When the display changes to OFFLINE, press the FEE

Section 3. ConfigurationPage 3-12 PN 9001101 Rev. A SATO M10ePITCH OFFSET+ 00mmThe label Pitch is the distance from the leading edge (the edge that co

Section 3. ConfigurationSATO M10e PN 9001101 Rev. A Page 3-13ADVANCED MODEAn Advanced Mode is provided to make adjustments that require only occasiona

Section 3. ConfigurationPage 3-14 PN 9001101 Rev. A SATO M10ePRINT OFFSETV:+0000 H:+0000Vertical Offset is the distance down from the leading edge (th

Section 3. ConfigurationSATO M10e PN 9001101 Rev. A Page 3-15CALENDAR 00/00/00 00:001. Year - The first display shown will have the cursor over the tw

Section 3. ConfigurationPage 3-16 PN 9001101 Rev. A SATO M10eCARD MODEThe Card Mode allows the operator to manage the Expanded Memory (PCMCIA Card or

Section 3. ConfigurationSATO M10e PN 9001101 Rev. A Page 3-17TRUETYPE FONTCOPYCOMPLETED 4. Once the copy process is completed, press the ENTER key to

Table of Contentsii PN 9001101 Rev. A SATO M10eSection 6. Interface SpecificationsIntroduction...

Section 3. ConfigurationPage 3-18 PN 9001101 Rev. A SATO M10eCARD->MEMORYCOPY COPYING3. Press the ENTER key to accept the selection. If Yes was sel

Section 3. ConfigurationSATO M10e PN 9001101 Rev. A Page 3-19CARD->MEMORYCOPY COPYING 3. Press the ENTER key to accept the selection. If Yes was se

Section 3. ConfigurationPage 3-20 PN 9001101 Rev. A SATO M10eSERVICE MODEThe Service Mode allows the operator to set up the basic operation parameters

Section 3. ConfigurationSATO M10e PN 9001101 Rev. A Page 3-21GAP [X.XXV]INPUT [X.XV] GAP - When setting the “gap” threshold, the voltage shown on the

Section 3. ConfigurationPage 3-22 PN 9001101 Rev. A SATO M10eEYE [X.XXV] INPUT [X.XV] EYE - When setting the “eye” threshold, the voltage must be meas

Section 3. ConfigurationSATO M10e PN 9001101 Rev. A Page 3-23REPRINT W/FEEDYES NOThis selection specifies whether or not the printer will print the la

Section 3. ConfigurationPage 3-24 PN 9001101 Rev. A SATO M10eSELECT LANGUAGEENGLISHThis selection allows the user to select the character set used by

Section 3. ConfigurationSATO M10e PN 9001101 Rev. A Page 3-25COUNTERS MODEThe Counters Mode is provided to allow the user to access the internal print

Section 3. ConfigurationPage 3-26 PN 9001101 Rev. A SATO M10eDEFAULT SETTING MODEOccassionally it is desirable to reset all printer configuration sett

Section 3. ConfigurationSATO M10e PN 9001101 Rev. A Page 3-27CLEAR NON-STANDARD PROTOCOLThe standard protocol codes used by the printer can be modifie

SATO M10e PN 9001101 Rev. A Page 1-1SECTION 1.PRINTER OVERVIEWINTRODUCTIONThe SATO M10e printer is a wide carriage thermal printer designed specifical

Section 3. ConfigurationPage 3-28 PN 9001101 Rev. A SATO M10eHEX DUMP MODEIn addition to the Test Print Labels, the printer can print the contents of

SATOM10e PN 9001101 Rev. A Page 4-1SECTION 4. CLEANING AND MAINTENANCEINTRODUCTIONThe following information is presented in this section:• Adjusting t

Section 4. Cleaning and MaintenancePage 4-2 PN 9001101 Rev. A SATO M10eNOTE: The PRINT potentiometer adjustment will affect the darkness in all of the

Section 4. Cleaning and MaintenanceSATO M10e PN 9001101 Rev. A Page 4-39. The head should be cleaned at least every time the ribbon is changed and mor

Section 4. Cleaning and MaintenancePage 4-4 PN 9001101 Rev. A SATO M10eprinted black Eye-Mark passes through the beam, the light is no longer reflecte

Section 4. Cleaning and MaintenanceSATO M10e PN 9001101 Rev. A Page 4-5CLEANING THE AUTO LOAD SENSORIn addition, there is one more sensor to sense whe

Section 4. Cleaning and MaintenancePage 4-6 PN 9001101 Rev. A SATO M10eREPLACING THE PRINT HEADThe print head is a user-replaceable item. If it become

SATO M10e PN 9001101 Rev. A Page 5-1SECTION 5. TROUBLESHOOTINGThis section has been devised to help you if you are unable to produce output on the M10

Section 5. TroubleshootingPage 5-2 PN 9001101 Rev. A SATO M10e6. When you send the print job to the printer and it does not respond, and there is no e

Section 5. TroubleshootingSATO M10e PN 9001101 Rev. A Page 5-34. Check for obvious errors in the data stream. Is the data properly framed with the <

Section 1: OverviewPage 1-2 PN 9001101 Rev. A SATO M10eGENERAL PRINTER SPECIFICATIONSSPECIFICATION M10ePRINTMethod Direct or Thermal TransferSpeed (Us

Section 5. TroubleshootingPage 5-4 PN 9001101 Rev. A SATO M10e• There is a problem with the network connection or cabling.• There is a queue setup pro

Section 5. TroubleshootingSATO M10e PN 9001101 Rev. A Page 5-52. Check the individual protocol troubleshooting sections provided with the Ethernet Plu

Section 5. TroubleshootingPage 5-6 PN 9001101 Rev. A SATO M10eERROR SIGNALSThe LCD Display, Front Panel LED Indicators and Buzzer provide a visual/aud

SATO M10e PN 9001101 Rev. A Page 6-1SECTION 6.INTERFACE SPECIFICATIONSINTRODUCTIONThe M10e printer utilize a Plug-In Interface Module for maximum prin

Section 6. TroubleshootingPage 6-2 PN 9001101 Rev. A SATO M10eWARNING: Never connect or disconnect interface cables (or use a switch box) with power a

Section 6. TroubleshootingSATO M10e PN 9001101 Rev. A Page 6-3The receiving buffer will not be able to receive more data again until a “Buffer Availab

Section 6. TroubleshootingPage 6-4 PN 9001101 Rev. A SATO M10eELECTRICAL SPECIFICATIONSPrinter Connector AMP 57-40360 (DDK) or equivalentCable Connec

Section 6. TroubleshootingSATO M10e PN 9001101 Rev. A Page 6-5RS232 SERIAL INTERFACEThe High Speed Serial Interface is a Plug-In Interface Module that

Section 6. TroubleshootingPage 6-6 PN 9001101 Rev. A SATO M10ePIN ASSIGNMENTS

Section 6. TroubleshootingSATO M10e PN 9001101 Rev. A Page 6-7CABLE REQUIREMENTSREADY/BUSY FLOW CONTROLReady/Busy is the hardware flow control method

Section 1: OverviewSATO M10e PN 9001101 Rev. A Page 1-3SPECIFICATION M10eCONTROLS AND INDICATORSPower Green LEDOn-Line Green LEDError Red LEDLCD Panel

Section 6. TroubleshootingPage 6-8 PN 9001101 Rev. A SATO M10eExample: <ESC>A . . Job#1 . . <ESC>ZNOTE: All characters are in ASCII.UNIVER

Section 6. TroubleshootingSATO M10e PN 9001101 Rev. A Page 6-9ENQUIRE/ACK/NAKIn the Bi-Com 4 mode, the host transmits an ENQ (05 hexadecimal) to the p

Section 6. TroubleshootingPage 6-10 PN 9001101 Rev. A SATO M10ePRINT STOP (DLE)If a DLE (10 hexadecimal) is received by the printer, the print process

SATO M10e PN 9001101 Rev. A Page 7-1SECTION 7.LABEL SHEET COMMANDSThe wide carriage M10e makes it an ideal replacement for sheet fed printers. Thses c

Section 7. Label Sheet CommandsPage 7-2 PN 9001101 Rev. A SATO M10eLabel SizeCOMMAND STRUCTURE <ESC>PD,aaaa,bbbb,cc,ddaaaabbbbccdd====Height of

Section 7. Label Sheet CommandsSATO M10e PN 9001101 Rev. A Page 7-3Label StartCOMMAND STRUCTURE <ESC>_FExample: <ESC>_FPlacement: Followi

Section 7. Label Sheet CommandsPage 7-4 PN 9001101 Rev. A SATO M10eLabel FormatCOMMAND STRUCTURE <ESC>_N,aa,bbaabb==Field number, 01-99Row Count

Section 7. Label Sheet CommandsSATO M10e PN 9001101 Rev. A Page 7-5Label Variable DataCOMMAND STRUCTURE <ESC>_D,aa,n...naan...nn==Field number

Section 7. Label Sheet CommandsPage 7-6 PN 9001101 Rev. A SATO M10eLabel Print QuantityCOMMAND STRUCTURE <ESC>_Q,aaaa,baaaab==Number of labels t

SATO M10e PN 9001011 Rev. A Page 8-1SECTION 8.OPTIONAL ACCESSORIESThis section contains instructions for using the following features:• PCMCIA Memory

Section 1: OverviewPage 1-4 PN 9001101 Rev. A SATO M10eSPECIFICATION M10eMATRIX FONTSU Font 5 dots W x 9 dots HS Font 8 dots W x 15 dots HM Font 13 do

Section 8. Optional AccessoriesPage 8-2 PN 9001011 Rev. A SATO M10eERROR HANDLINGMemory Card error conditions are indicated to the operator using a co

Section 8. Optional AccessoriesSATO M10e PN 9001011 Rev. A Page 8-3CUTTERTo be added

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Section 1: OverviewSATO M10e PN 9001101 Rev. A Page 1-5BAR CODE M10eSYMBOLOGIESLinear Bar Codes Bookland (UPC/EAN Supplemental)EAN-8/EAN-13CODABARCODE