GL4xxe Series OPERATOR’S MANUAL
Section 1: IntroductionPage 1-6 GL Series Operator’s Manual1.1 General Specifications (Cont’d)Note:All the GL printers use the same command codes. T
Section 1: IntroductionGL Series Operator’s Manual Page 1-71.1 General Specifications (Cont’d)Specification/Model NameGL408e GL412eAmericas •USA: Un
Section 1: IntroductionGL Series Operator’s Manual Page 1-8This page is intentionally left blank
Section 2: InstallationGL Series Operator’s Manual Page 2-12INSTALLATIONThis section assists you in unpacking and installing the printer from the s
SECTION 2: INSTALLATIONPage 2-2 GL Series Operator’s ManualSAFETY PRECAUTIONSTHE CAUTION SYMBOLWhenever the triangular Caution logo appears in this ma
Section 2: InstallationGL Series Operator’s Manual Page 2-3This equipment is a piece of Class B information technology equipment based on the stand
SECTION 2: INSTALLATIONPage 2-4 GL Series Operator’s Manual2.1 UNPACKINGWhen unpacking the printer, take note of the following:Note The following illu
Section 2: InstallationGL Series Operator’s Manual Page 2-52.1.1 INCLUDED ACCESSORIES After unpacking the printer, verify that the following materi
SECTION 2: INSTALLATIONPage 2-6 GL Series Operator’s Manual2.1.2 PARTS IDENTIFICATIONIDENTIFYING THE MAIN PRINTER PARTSPower switchPushing the I side
Section 2: InstallationGL Series Operator’s Manual Page 2-72.1.2 PARTS IDENTIFICATION (CONT’D)IDENTIFYING THE MAIN PRINTER PARTSAC power connectorP
SATO International Pte Ltd438A Alexandra Road #05-01/02Alexandra TechnoparkSingapore 119967Tel: (65) 6271 2122Fax: (65) 6271 2151Email: customerservic
SECTION 2: INSTALLATIONPage 2-8 GL Series Operator’s ManualIDENTIFYING THE MAIN PRINTER PARTSHead lock latchMemory Card slot cover AABCHead pressure k
Section 2: InstallationGL Series Operator’s Manual Page 2-92.1.2 PARTS IDENTIFICATION (CONT’D)IDENTIFYING THE MAIN PRINTER PARTS View of Front Pane
SECTION 2: INSTALLATIONPage 2-10 GL Series Operator’s Manual2.2 LOADING THE CARBON RIBBON (FOR THERMAL TRANSFER PRINTING)(Note: Ribbon is not needed f
Section 2: InstallationGL Series Operator’s Manual Page 2-11ADJUSTING THE RIBBON GUIDE(Note: Ribbon is not needed for Direct Thermal printing)If th
SECTION 2: INSTALLATIONPage 2-12 GL Series Operator’s Manual2.3 LOADING LABELS AND TAGSThis printer can print on roll paper and fanfold paper.The meth
Section 2: InstallationGL Series Operator’s Manual Page 2-132.3 LOADING LABELS AND TAGS (CONT’D)2.3.1 Loading Roll Paper 1. Lift up the main cover
SECTION 2: INSTALLATIONPage 2-14 GL Series Operator’s Manual2.3 LOADING LABELS AND TAGS (CONT’D)Adjusting for the paper width and print head balanceTh
Section 2: InstallationGL Series Operator’s Manual Page 2-152.3 LOADING LABELS AND TAGS (CONT’D)2.3.2 Loading Fanfold Paper from the rear 1. Lift u
SECTION 2: INSTALLATIONPage 2-16 GL Series Operator’s Manual2.3 LOADING LABELS AND TAGS (CONT’D)2.3.3 Loading Fanfold Paper from under the printer1. L
Section 2: InstallationGL Series Operator’s Manual Page 2-172.3 LOADING LABELS AND TAGS (CONT’D)2.3.4 Adjusting the Paper SensorAdjustment of the p
iTABLE OF CONTENTSOVERVIEW1.1 General Specifications ...1-1INSTAL
SECTION 2: INSTALLATIONPage 2-18 GL Series Operator’s Manual2.4 REPLACING THE PRINT HEADBefore attempting to replace the print head, it is advisable t
Section 2: InstallationGL Series Operator’s Manual Page 2-192.5 TURNING THE PRINTER ON/OFF1. After removing the cable cover at the rear of the pri
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Section 3: Configuration and OperationGL Series Operator’s Manual Page 3-13CONFIGURATION AND OPERATIONBefore using the printer, it is best to read thi
Section 3: Configuration and OperationPage 3-2
Section 3: Configuration and OperationGL Series Operator’s Manual Page 3-33.3 PRINTER OPERATION MODESONLINE AND OFFLINE MODES3.3.1 ONLINE ModePressing
Section 3: Configuration and OperationPage 3-4
Section 3: Configuration and OperationGL Series Operator’s Manual Page 3-53.4 USER MODE (CONT’D)3.4.1 Setting the Pitch OffsetThis setting adjusts wh
Section 3: Configuration and OperationPage 3-6
Section 3: Configuration and OperationGL Series Operator’s Manual Page 3-73.4 USER MODE (CONT’D)3.4.5 Specifying the Ver/Hor Base Reference Points
iiCLEANING AND MAINTENANCE4.1 Introduction ...4
Section 3: Configuration and OperationPage 3-8
Section 3: Configuration and OperationGL Series Operator’s Manual Page 3-9Job Control Off/Standard/EnhancedStandard Appears only if LAN interface is s
Section 3: Configuration and OperationPage 3-10
Section 3: Configuration and OperationGL Series Operator’s Manual Page 3-11*Parallel Port(This option only appears if this is the active port to be us
Section 3: Configuration and OperationPage 3-12
Section 3: Configuration and OperationGL Series Operator’s Manual Page 3-13*USB Port(This option only appears if this is the active port to be used)Bu
Section 3: Configuration and OperationPage 3-14
Section 3: Configuration and OperationGL Series Operator’s Manual Page 3-15Poll Character 00 to FF 00 HexThis option is for the Series1 protocol. When
Section 3: Configuration and OperationPage 3-16
Section 3: Configuration and OperationGL Series Operator’s Manual Page 3-17*Pwr Save Control Enable/Disable EnableAllows you to enable and dis-able Po
Section 1: IntroductionGL Series Operator’s Manual Page 1-11OVERVIEWThank you for your investment in this SATO printer product.This Operator’s Manua
Section 3: Configuration and OperationPage 3-18
Section 3: Configuration and OperationGL Series Operator’s Manual Page 3-19*Max Cache Mem-ory(NOTE: HS = Horizontal resolutionVS = Vertical resolution
Section 3: Configuration and OperationPage 3-20
Section 3: Configuration and OperationGL Series Operator’s Manual Page 3-213.7 DIAGNOSTICS MODEThe following settings are available in Diagnostics Mod
Section 3: Configuration and OperationPage 3-22
Section 3: Configuration and OperationGL Series Operator’s Manual Page 3-233.8 CONFIGURATIONS MODEThe following settings are available in Configuratio
Section 3: Configuration and OperationPage 3-24
Section 4: Cleaning and MaintenanceGL Series Operator’s Manual Page 4-14CLEANING AND MAINTENANCE4.1 INTRODUCTIONThis section provides information on u
Section 4: Cleaning and MaintenancePage 4-2 GL Series Operator’s Manual4.3 HOW TO CLEAN THE PRINTER (CLEANING SET)If you are using a carbon ribbon, be
Section 4: Cleaning and MaintenanceGL Series Operator’s Manual Page 4-34.4 HOW TO CLEAN THE PRINTER (CLEANING SHEET)The cleaning sheet is used for cle
Section 1: IntroductionPage 1-2 GL Series Operator’s ManualThe SATO GL4XX “e” series of dual use (Thermal Transfer and Direct Thermal) printers are
Section 4: Cleaning and MaintenancePage 4-4 GL Series Operator’s Manual4.5 ADJUSTING PRINT QUALITYPrint quality can be optimized with regular cleaning
Section 5: TroubleshootingGL Series Operator’s Manual Page 5-15TROUBLESHOOTINGIf you are unable to produce printouts on the GL Series printers, use th
Section 5: TroubleshootingPage 5-2 GL Series Operator’s Manual5.2 USING THE CENTRONICS (PARALLEL) INTERFACE (CONT’D)4. When you send the print job
Section 5: TroubleshootingGL Series Operator’s Manual Page 5-35.3 USING THE RS232C (SERIAL) INTERFACE1. Is the RS232C Serial cable connected securel
Section 5: TroubleshootingPage 5-4 GL Series Operator’s Manual5.4 UNDERSTANDING THE STATUS INDICATORSThe LED indicators flash to indicate the current
Section 5: TroubleshootingGL Series Operator’s Manual Page 5-55.5 UNDERSTANDING THE LCD ERROR MESSAGESLCD Message DescriptionB10 ERROR:NO DRAM DETECTE
Section 5: TroubleshootingPage 5-6 GL Series Operator’s ManualDOWNLOADER ERRORFLASH WRITE #__Repeat DownloadCause: Remedy: Writing to the flash memor
Section 5: TroubleshootingGL Series Operator’s Manual Page 5-7GAP NOT DETECTEDCheck Sensor andCalibrateCause: Remedy: The printer is set for Gap or I-
Section 5: TroubleshootingPage 5-8 GL Series Operator’s ManualOPTION NOTINSTALLEDCause: Remedy:If the printer is turned ON with the cutter enabled in
Section 5: TroubleshootingGL Series Operator’s Manual Page 5-9SERIAL PARITY ERRORCause: Remedy:A parity error occurred.Verify that the serial interfac
Section 1: IntroductionGL Series Operator’s Manual Page 1-31.1 GENERAL SPECIFICATIONS (CONT’D)Specification/Model NameGL408e GL412ePrint method Ther
Section 5: TroubleshootingPage 5-10 GL Series Operator’s Manual5.6 TROUBLESHOOTING GUIDESymptom: The display remains blank when the power switch is pr
Section 5: TroubleshootingGL Series Operator’s Manual Page 5-115.6 TROUBLESHOOTING GUIDE (CONT’D)Symptom: Low quality printCautionPull out the power c
Section 5: TroubleshootingPage 5-12 GL Series Operator’s Manual5.6 TROUBLESHOOTING GUIDE (CONT’D)Symptom: Print position is misalignedCautionPull out
Section 6: Optional AccessoriesGL Series Operator’s Manual Page 6-16OPTIONAL ACCESSORIES6.1 INTRODUCTIONThis section contains details of the optional
Section 6: Optional AccessoriesPage 6-2 GL Se
Section 6: Optional AccessoriesGL Series Operator’s Manual Page 6-36.3 MEMORY CARTRIDGEThe GL series features a memory cartridge slot for the addition
Section 6: Optional AccessoriesPage 6-4 GL Se
Section 1: IntroductionPage 1-4 GL Series Operator’s Manual1.1 GENERAL SPECIFICATIONS (CONT’D)Specification/Model NameGL408e GL412eInterfacesStandar
Section 1: IntroductionGL Series Operator’s Manual Page 1-51.1 GENERAL SPECIFICATIONS (CONT’D)Specification/Model NameGL408e GL412eBarcodeOne- dimen
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