Operator ManualFor printer model: CG2 Serieswww.satoamerica.comPN: 9001211BRead this Operator Manual before and during usa
Section 1: IntroductionPage 1-2 CG2 Series Operator Manual1.2 UNPACKINGWhen unpacking the printer, take note of the following:1. The box should stay r
Section 8: AppendixPage 8-6 CG2 Series Operator Manual8.3 POSITIONS OF SENSORS AND OPTIONSOnly Center hole sensor and Gap sensor are in common use. No
Section 8: AppendixCG2 Series Operator Manual Page 8-78.4 15MM (0.6”) WIDE WRISTBANDTo distinguish the fastening hole of wristband (1) and tag hole (2
Section 8: AppendixPage 8-8 CG2 Series Operator Manual8.5 OPERATION MODE SELECTIONThere are four modes of printer operation: Continuous, Tear-off, Cut
Section 8: AppendixCG2 Series Operator Manual Page 8-98.6 BASE REFERENCE POINTThe base reference point is the point at which one determines the print
Section 8: AppendixPage 8-10 CG2 Series Operator Manual8.6 BASE REFERENCE POINT (cont’d)I-MarkLabelTagGap<A3>V+048H0Cutter ModeCenter-hole<A3
Section 8: AppendixCG2 Series Operator Manual Page 8-118.6 BASE REFERENCE POINT (cont’d)8.6.1 Base Reference point Adjustment Print Position Offset re
Section 8: AppendixPage 8-12 CG2 Series Operator Manual8.7 OFFSET POSITION ADJUSTMENTThis setting adjusts the option (Cutter, Dispenser, Tear off) sto
Section 8: AppendixCG2 Series Operator Manual Page 8-138.8 PAPER END8.8.1 Roll Label End When the Label End is less than 10mm (0.4”) from I-Mark The p
Section 8: AppendixPage 8-14 CG2 Series Operator Manual8.8.2 Fanfold Label EndThe printer behavior paper end is detected is as follows:• After printin
Section 9: SATO Group of CompaniesCG2 Series Operator Manual Page 9-1SATO GROUP OF COMPANIES
Section 1: IntroductionCG2 Series Operator Manual Page 1-31.3 PARTS IDENTIFICATION12345678Front viewOperator panelIt consists of two contact buttons a
Section 9: SATO Group of CompaniesPage 9-2 CG2 Series Operator ManualSATO GROUP OF COMPANIESAsia Pacific & Oceania RegionSATO ASIA PACIFIC PTE. LT
Section 1: IntroductionPage 1-4 CG2 Series Operator Manual1.3 PARTS IDENTIFICATION (cont’d)910Type1:USB and RS232C on-boardType2:USB and LAN on-board1
Section 1: IntroductionCG2 Series Operator Manual Page 1-51.2 PARTS IDENTIFICATION (cont’d)CG208DT/ CG212DT CG208TT/ CG212TT 1722 1819 20 21 23 24 25
Section 1: IntroductionPage 1-6 CG2 Series Operator ManualThis page is intentionally left blank
Section 2: InstallationCG2 Series Operator Manual Page 2-1INSTALLATIONThis section assists you in installing consumable media in the printer, as well
Section 2: InstallationPage 2-2 CG2 Series Operator Manual2.1 SITE LOCATIONConsider the following when setting up the printer:• Place the printer on a
Section 2: InstallationCG2 Series Operator Manual Page 2-32.3 LOADING LABELS OR TAGS2.3.1 Loading Roll media 1.With the power supply off, pull the cov
Section 2: InstallationPage 2-4 CG2 Series Operator Manual2.3 LOADING LABELS OR TAGS (cont’d)5.Close the top cover until it clicks into position. Note
Section 2: InstallationCG2 Series Operator Manual Page 2-52.3 LOADING LABELS OR TAGS (cont’d)2.3.2 Loading Fan-folded media 1.With the power supply of
CopyrightsThe contents of this document are proprietary information of SATO Corporation and/or its subsidiaries in Japan, the U.S and other countries.
Section 2: InstallationPage 2-6 CG2 Series Operator Manual2.3 LOADING LABELS OR TAGS (cont’d)5.After loading the media, turn on the power. The printer
Section 2: InstallationCG2 Series Operator Manual Page 2-72.4 LOADING THE CARBON RIBBON (FOR CG208TT, CG212TT ONLY)The CG208TT and CG212TT printers en
Section 2: InstallationPage 2-8 CG2 Series Operator Manual2.4 LOADING THE CARBON RIBBON (FOR CG208TT, CG212TT ONLY) (cont’d)3.Open the carbon ribbon p
Section 2: InstallationCG2 Series Operator Manual Page 2-92.4 LOADING THE CARBON RIBBON (FOR CG208TT, CG212TT ONLY) (cont’d)5.From the ribbon supply u
Section 2: InstallationPage 2-10 CG2 Series Operator Manual2.5 CONNECTIONS This section explains the power cable and interface cable connection proced
Section 2: InstallationCG2 Series Operator Manual Page 2-112.5 CONNECTIONS (cont’d)2.5.2 Connecting the optional keypad The optional keypad can be con
Section 2: InstallationPage 2-12 CG2 Series Operator Manual2.5 CONNECTIONS (cont’d)2.Connect the DC power plug from the AC adapter to the DC input pow
Section 3: Operation and ConfigurationCG2 Series Operator Manual Page 3-1OPERATION AND CONFIGURATIONBefore using the printer, it is best to read this
Section 3: Operation and ConfigurationPage 3-2 CG2 Series Operator Manual3.1 OPERATOR PANELThe operator panel located on the top front, consists of tw
Section 3: Operation and ConfigurationCG2 Series Operator Manual Page 3-33.1 OPERATOR PANEL (cont’d)The CG2 Series printer has three potentiometers to
Safety PrecautionsCG2 Series Operator Manual Page iSafety PrecautionsPlease read the following information carefully before installing and using the p
Section 3: Operation and ConfigurationPage 3-4 CG2 Series Operator Manual3.2 OPERATING MODES (cont’d)The following flow chart provides a clear summary
Section 3: Operation and ConfigurationCG2 Series Operator Manual Page 3-53.3 USER TEST PRINT MODEThis mode produces test labels for diagnostic purpose
Section 3: Operation and ConfigurationPage 3-6 CG2 Series Operator Manual3.3 USER TEST PRINT MODE (cont’d)3.3.1 Output Data of the User Test PrintThe
Section 3: Operation and ConfigurationCG2 Series Operator Manual Page 3-73.3 USER TEST PRINT MODE (cont’d)Second print-out (Protocol code setting valu
Section 3: Operation and ConfigurationPage 3-8 CG2 Series Operator ManualOptional Wireless LAN installed on Type 1 board (with RS-232C) 10 IP Address
Section 3: Operation and ConfigurationCG2 Series Operator Manual Page 3-93.4 FACTORY TEST PRINT MODEThis mode produces test labels for diagnostic purp
Section 3: Operation and ConfigurationPage 3-10 CG2 Series Operator Manual3.4 FACTORY TEST PRINT MODE (cont’d)3.4.1 Output Data of the Factory Test Pr
Section 3: Operation and ConfigurationCG2 Series Operator Manual Page 3-113.4 FACTORY TEST PRINT MODE (cont’d)Second print-out (Settings)This setting
Section 3: Operation and ConfigurationPage 3-12 CG2 Series Operator Manual3.5 OPERATION SETTING MODE (cont’d) Briefly press the FEED/LINE button repe
Section 3: Operation and ConfigurationCG2 Series Operator Manual Page 3-133.5 OPERATION SETTING MODE (cont’d)Notes:• Briefly press the FEED/LINE butto
Safety PrecautionsPage ii CG2 Series Operator Manual CautionDo not place in areas with high humidity• Do not place the printer in areas with high humi
Section 3: Operation and ConfigurationPage 3-14 CG2 Series Operator Manual3.6 PROGRAM DOWNLOAD MODE (cont’d)Notes:• Use the selected interface for PC
Section 3: Operation and ConfigurationCG2 Series Operator Manual Page 3-153.7 FONT DOWNLOAD MODEIn this mode, the printer is set to download fonts fro
Section 3: Operation and ConfigurationPage 3-16 CG2 Series Operator Manual3.8 DEFAULT SETTING MODEWhen default setting mode is selected and executed i
Section 3: Operation and ConfigurationCG2 Series Operator Manual Page 3-173.9 HEX DUMP MODEHEX Dump Mode allows you to print the contents of the recei
Section 3: Operation and ConfigurationPage 3-18 CG2 Series Operator Manual3.10 PRINT MODE OF WIRELESS LAN SETTING (cont’d)Notes:• If you missed the ch
Section 3: Operation and ConfigurationCG2 Series Operator Manual Page 3-19Second print-out (Detailed settings)(*1) “####” will be printed on a label w
Section 3: Operation and ConfigurationPage 3-20 CG2 Series Operator Manual3.11 ERROR OCCURRENCE WHILE DOWNLOADINGThe following are the possible causes
Section 3: Operation and ConfigurationCG2 Series Operator Manual Page 3-21Notes• As for the labels issued after having a head error, check the print q
Section 3: Operation and ConfigurationPage 3-22 CG2 Series Operator Manual3.12.3 Head Check Range (Barcode Print Area)When the Barcode print area is s
Section 3: Operation and ConfigurationCG2 Series Operator Manual Page 3-233.13 PRINTER CONFIGURATIONS SETTINGYou can set the printer configuration by
Safety PrecautionsCG2 Series Operator Manual Page iiiPrecautions for Installation and HandlingPrinter operation can be affected by the printer environ
Section 3: Operation and ConfigurationPage 3-24 CG2 Series Operator Manual*1. Available for USB+RS-232C specification only.*2. Available for USB+LAN s
Section 3: Operation and ConfigurationCG2 Series Operator Manual Page 3-253.14 HEAD OVER-TEMPERATURE PROTECTIONWhen the head temperature exceeds 70 ºC
Section 3: Operation and ConfigurationPage 3-26 CG2 Series Operator Manual3.15 PROTECTION FUNCTION WHEN USING AC ADAPTERWhen the print ratio per label
Section 3: Operation and ConfigurationCG2 Series Operator Manual Page 3-273.16 MEASURES FOR RFID ERROR (OPTIONAL)The printer equipped with this featur
Section 3: Operation and ConfigurationPage 3-28 CG2 Series Operator ManualThis page is intentionally left blank
Section 4: TroubleshootingCG2 Series Operator Manual Page 4-1TROUBLESHOOTINGIf you are unable to produce printouts on the CG2 Series printer, use this
Section 4: TroubleshootingPage 4-2 CG2 Series Operator Manual4.1 ERROR SIGNAL TROUBLESHOOTINGThe ON LINE (POWER) indicator lights or flashes in differ
Section 4: TroubleshootingCG2 Series Operator Manual Page 4-3OptionCutter Red x twice ->Off(blinks in long interval)1) Cutter is not connected.2) C
Section 4: TroubleshootingPage 4-4 CG2 Series Operator Manual4.2 TROUBLESHOOTING TABLE*1 Ribbon stock conditions are only applicable to CG208TT and CG
Section 4: TroubleshootingCG2 Series Operator Manual Page 4-5TROUBLESHOOTING TABLELIGHT PRINT IMAGESLow print head darkness. Adjust darkness level set
Safety PrecautionsPage iv CG2 Series Operator Manual
Section 4: TroubleshootingPage 4-6 CG2 Series Operator Manual4.3 INTERFACE TROUBLESHOOTINGThis chapter provides a checklist for the various interface
Section 4: TroubleshootingCG2 Series Operator Manual Page 4-74.4 TEST PRINT TROUBLESHOOTINGThis chapter provides instruction on special printing to id
Section 4: TroubleshootingPage 4-8 CG2 Series Operator ManualThis page is intentionally left blank
Section 5: Cleaning and MaintenanceCG2 Series Operator Manual Page 5-1CLEANING AND MAINTENANCEThis section provides information on user maintenance fo
Section 5: Cleaning and MaintenancePage 5-2 CG2 Series Operator Manual5.1 CLEANING THE PRINT HEAD, PLATEN AND ROLLERSThe print head not only generates
Section 5: Cleaning and MaintenanceCG2 Series Operator Manual Page 5-35.2 HOW TO CLEAN THE PRINTER (CLEANING KIT) (cont’d)9.Locate the I-Mark sensor o
Section 5: Cleaning and MaintenancePage 5-4 CG2 Series Operator Manual5.4 EASY REPLACEMENT OF PARTSIt is easy to replace the print head and platen rol
Section 5: Cleaning and MaintenanceCG2 Series Operator Manual Page 5-55.4 EASY REPLACEMENT OF PARTS (cont’d)For CG212 TT and CG218 TT Thermal transfer
Section 5: Cleaning and MaintenancePage 5-6 CG2 Series Operator Manual5.4 EASY REPLACEMENT OF PARTS (cont’d)5.4.2 Releasing/ Replacing the Platen roll
Section 6: General SpecificationsCG2 Series Operator Manual Page 6-1GENERAL SPECIFICATIONS6.1 PRINTER BASIC SPECIFICATIONSMODEL NAMECG208 DT CG212 DT
Table of ContentsCG2 Series Operator Manual Page vTABLE OF CONTENTSIntroduction ...
Section 6: General SpecificationsPage 6-2 CG2 Series Operator ManualMODEL NAMECG208 DT/ CG208TT CG212 DT/ CG212TTMEDIA (Be sure to use media manufactu
Section 6: General SpecificationsCG2 Series Operator Manual Page 6-3MODEL NAMECG208 DT CG212 DT CG208 TT CG212 TTMEDIA (Be sure to use media manufactu
Section 6: General SpecificationsPage 6-4 CG2 Series Operator ManualMODEL NAMECG208 DT CG212 DT CG208 TT CG212 TTSENSINGGap/Tag-hole (Transmissive) Se
Section 6: General SpecificationsCG2 Series Operator Manual Page 6-5MODEL NAMECG208 DT CG212 DT CG208 TT CG212 TTCHARACTER FONT CAPABILITIESCHARACTER
Section 6: General SpecificationsPage 6-6 CG2 Series Operator ManualMODEL NAMECG208 DT CG212 DT CG208 TT CG212 TTHARDWARE AND RELATEDOperation keys PO
Section 6: General SpecificationsCG2 Series Operator Manual Page 6-76.2 OPTIONAL ACCESSORIES SPECIFICATIONSCUTTER SPECIFICATIONSMedia Type Non-adhesiv
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Section 7: Interface SpecificationsCG2 Series Operator Manual Page 7-1INTERFACE SPECIFICATIONSThis section presents the interface types and their spec
Section 7: Interface SpecificationsPage 7-2 CG2 Series Operator Manual7.2 RS232C SERIAL INTERFACE7.2.1 Basic Specifications of RS-232C Serial Interfac
Section 7: Interface SpecificationsCG2 Series Operator Manual Page 7-37.2 RS232C SERIAL INTERFACE (cont’d)Function descriptionsFunction DescriptionBau
Table of ContentsPage vi CG2 Series Operator Manual7.1 Interface types...
Section 7: Interface SpecificationsPage 7-4 CG2 Series Operator Manual7.2 RS232C HIGH SPEED SERIAL INTERFACE (cont’d)7.2.2 Ready/BusyThis protocol con
Section 7: Interface SpecificationsCG2 Series Operator Manual Page 7-57.2 RS232C HIGH SPEED SERIAL INTERFACE (cont’d)7.2.3 X-ON/X-OFFThis transmission
Section 7: Interface SpecificationsPage 7-6 CG2 Series Operator Manual7.3 UNIVERSAL SERIAL BUS (USB) INTERFACEThis printer supports the USB 2.0-compli
Section 7: Interface SpecificationsCG2 Series Operator Manual Page 7-77.3 UNIVERSAL SERIAL BUS (USB) INTERFACE (cont’d)7.3.2 Pin AssignmentsNotes• USB
Section 7: Interface SpecificationsPage 7-8 CG2 Series Operator Manual7.4 LOCAL AREA NETWORK (LAN) ETHERNET AND WIRELESS LAN7.4.1 Basic Specifications
Section 7: Interface SpecificationsCG2 Series Operator Manual Page 7-9Communication configurationThe following settings can be configured via the Prin
Section 7: Interface SpecificationsPage 7-10 CG2 Series Operator Manual7.4 LOCAL AREA NETWORK (LAN) ETHERNET AND WIRELESS LAN (cont’d)7.4.2 Basic Spec
Section 7: Interface SpecificationsCG2 Series Operator Manual Page 7-11Communication configurationThe following settings can be configured via Printer
Section 7: Interface SpecificationsPage 7-12 CG2 Series Operator Manual7.4 LOCAL AREA NETWORK (LAN) ETHERNET AND WIRELESS LAN (cont’d) 7.4.3 Software
Section 7: Interface SpecificationsCG2 Series Operator Manual Page 7-137.4 LOCAL AREA NETWORK (LAN) ETHERNET AND WIRELESS LAN (cont’d)7.4.4 TCP/IP Spe
Section 1: IntroductionCG2 Series Operator Manual Page 1-1INTRODUCTIONThank you for your investment in this SATO printer product.This Operators Manual
Section 7: Interface SpecificationsPage 7-14 CG2 Series Operator Manual7.4 LOCAL AREA NETWORK (LAN) ETHERNET AND WIRELESS LAN (cont’d)7.4.7 TELNET Spe
Section 7: Interface SpecificationsCG2 Series Operator Manual Page 7-157.4 LOCAL AREA NETWORK (LAN) ETHERNET AND WIRELESS LAN (cont’d)7.4.9 Wireless L
Section 7: Interface SpecificationsPage 7-16 CG2 Series Operator Manual7.4 LOCAL AREA NETWORK (LAN) ETHERNET AND WIRELESS LAN (cont’d)Other Wireless L
Section 7: Interface SpecificationsCG2 Series Operator Manual Page 7-177.4 LOCAL AREA NETWORK (LAN) ETHERNET AND WIRELESS LAN (cont’d)[Connectable com
Section 7: Interface SpecificationsPage 7-18 CG2 Series Operator Manual7.4 LOCAL AREA NETWORK (LAN) ETHERNET AND WIRELESS LAN (cont’d)[Restrictions]1)
Section 8: AppendixCG2 Series Operator Manual Page 8-1APPENDIXThe following information is provided:• 8.1 Optional Accessories - Cutter• 8.2 Optional
Section 8: AppendixPage 8-2 CG2 Series Operator Manual8.1 OPTIONAL ACCESSORIES - CUTTERThe cutter should only be installed by SATO qualified servicing
Section 8: AppendixCG2 Series Operator Manual Page 8-38.1 OPTIONAL ACCESSORIES - CUTTER (cont’d)8.1.2 Cut position Adjustment (cont’d)If the cutting p
Section 8: AppendixPage 8-4 CG2 Series Operator Manual8.2 OPTIONAL ACCESSORIES - DISPENSERDispenser should only be installed by SATO qualified servici
Section 8: AppendixCG2 Series Operator Manual Page 8-58.2 OPTIONAL ACCESSORIES - DISPENSER (cont’d)5.Close the top cover until it clicks into position
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