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Section 2: Installation

CG4 Series Operator Manual Page 2-1

INSTALLATION

This section assists you in installing consumable media in the printer, as well as adjustment instructions and

installing other optional attachment units.

The following information is provided:

• 2.1 Site Location

• 2.2 Media Selection

• 2.3 Loading Labels

• 2.4 Loading the Carbon Ribbon (For CG408TT, CG412TT only)

• 2.5 Connections

1 2 ... 10 11 12 13 14 15 16 17 18 19 20 ... 101 102

Operator Manual 1
SATO America, Inc 2
Safety Precautions 3
Select a Safe Location 5
Power Supply 5
Table of Contents 7
INTRODUCTION 9
1.2.1 Included Accessories 10
1.3 PARTS IDENTIFICATION 11
Back view 12
Section 1: Introduction 14
INSTALLATION 15
2.2 MEDIA SELECTION 16
2.1 SITE LOCATION 16
2.3 LOADING LABELS 17
2.3 LOADING LABELS (cont’d) 18
Roll media (Face-in) 20
Roll media (Face-out) 20
Fan-fold media 20
(Printed side face up) 20
Ribbon unit 21
Ribbon route 23
2.5 CONNECTIONS 24
2.5 CONNECTIONS (cont’d) 27
2.5.5 Turning On the Power 27
2.5.6 Turning Off the Power 27
Section 2: Installation 28
OPERATION AND CONFIGURATION 29
3.1 OPERATOR PANEL 30
3.2 OPERATING MODES 31
3.3 USER TEST PRINT MODE 32
Offset value (Vertical and 33
Pitch offset value ±099 DOT 33
3.4 FACTORY TEST PRINT MODE 36
Base reference correction 38
3.5 OPERATION SETTING MODE 39
OPERATION SETTING MODE 40
3.6 PROGRAM DOWNLOAD MODE 41
3.6.1 Firmware Download 42
3.7 FONT DOWNLOAD MODE 43
3.8 DEFAULT SETTING MODE 44
3.9 HEX DUMP MODE 45
TROUBLESHOOTING 49
Incorrect 50
Download 50
TROUBLESHOOTING TABLE 52
LIGHT PRINT IMAGES 53
UNEVEN PRINT DARKNESS 53
SMEARED PRINT IMAGES 53
MEANDERING MEDIA 53
CHK TROUBLESHOOTING STEP 54
4.4.1 Hex Dump 55
4.4.2 Test label printing 55
Section 4: Troubleshooting 56
CLEANING AND MAINTENANCE 57
I-Mark and Gap 59
Media guide 59
5.4 EASY REPLACEMENT OF PARTS 60
Fulcrum shaft 62
Circular 62
5.5 ADJUSTING PRINT QUALITY 63
GENERAL SPECIFICATIONS 65
PHYSICAL CHARACTERISTICS 65
POWER SUPPLY (AC ADAPTER) 65
MODEL NAME 66
BARCODE CAPABILITIES 69
STANDARD FUNCTIONS 69
HARDWARE AND RELATED 70
REGULATORY COMPLIANCE 70
CUTTER SPECIFICATIONS 71
DISPENSER SPECIFICATIONS 71
INTERFACE SPECIFICATIONS 73
7.2 RS232C SERIAL INTERFACE 74
7.2.2 Ready/Busy 76
7.2.3 X-ON/X-OFF 77
7.3.2 Pin Assignments 79
7.3.3 Input/Output Signals 80
7.4.2 Pin Assignments 81
7.4.3 Host Computer Settings 82
7.5.2 Software Specifications 84
7.5.3 TCP/IP Specifications 85
7.5.4 LPD Specifications 85
7.5.5 FTP Specifications 85
7.5.6 TELNET Specifications 86
7.5.7 Setting/Displayed Items 86
APPENDIX 89
8.1.2 Cut position Adjustment 90
Label output 92
8.4 OPERATION MODE SELECTION 94
Continuous Mode 95
Tear off Mode 95
Cutter Mode 95
Dispenser Mode 96
Linerless (Non Sepa) Mode 96
Base reference 97
8.7 PAPER END 98
Feeds 50mm 99
8.7.2 Fanfold Label End 99
Section 8: Appendix 100
SATO GROUP OF COMPANIES 101

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