SATO CT4i Series Wartungshandbuch

Operator ManualFor printer models:www.satoamerica.comPN: 9001239(A)CT4i Series

Unit 2: Technical DataCT4i Series Operator Manual 2-2 PHYSICAL CHARACTERISTICSWidth 7.8 in. (198 mm)Height8.8 in. (225 mm) Depth7.1 in. (180 mm)Weig

Unit 2: Technical DataCT4i Series Operator Manual 2-3 PRINTMethodDT models: Direct Thermal only TT models: Thermal Transfer and Direct Thermal (swit

Unit 2: Technical DataCT4i Series Operator Manual 2-4 REGULATORYUSA/Canada UL60950-1(2001), CSA C22.2 No.60950-1-03China CCC (GB4943-2001)EU CE, Nem

Unit 2: Technical DataCT4i Series Operator Manual 2-5 BARCODE CAPABILITIESLinear Bar CodesUPC-A/E, EAN, CODABAR, CODE39, CODE93, CODE128, UCC/EAN128

Unit 2: Technical DataCT4i Series Operator Manual 2-6 INTERFACE SELECTIONThis unit presents the printer interface types and their specifications. Th

Unit 2: Technical DataCT4i Series Operator Manual 2-7 Note: When executing Windows hardware control, 3. and 4. above work as the connection.I/O SIG

Unit 2: Technical DataCT4i Series Operator Manual 2-8 IEEE1284 PARALLEL INTERFACEThe parallel interface is a plug-in module that can be installed by

Unit 2: Technical DataCT4i Series Operator Manual 2-9 UNIVERSAL SERIAL BUS (USB)The Universal Serial Bus (USB) interface is a Plug-In Interface Modu

Unit 2: Technical DataCT4i Series Operator Manual 2-10 802.11G WIRELESSThe wireless print server provides easy printer interface with 802.11g Wi-Fi

Unit 2: Technical DataCT4i Series Operator Manual 2-11 Wireless LED (green) Front PanelBlinking Ad-hoc modeOn Infrastructure modeWIRELESS LAN SIGNAL

SATO America, Inc.10350A Nations Ford RoadCharlotte, NC 28273Main Phone: (704) 644.1650Technical Support: (704) 644.1660Technical Support Fax: (704) 6

Unit 2: Technical DataCT4i Series Operator Manual 2-12 Figure 3-7, Socket Connection Diagram

Unit 2: Technical DataCT4i Series Operator Manual 2-13 ALL INTERFACESReceive BufferThe data stream is received from the host to the printer one job

Unit 2: Technical DataCT4i Series Operator Manual 2-14 STATUS5 TIMING CHARTSNORMAL PROCESS(Figure 3-8a)CANCEL PROCESS(Figure 3-8b)ERROR PROCESS(Figu

Unit 2: Technical DataCT4i Series Operator Manual 2-15 PRINT PROCESS(Figure 3-8d)COMMAND PROCESS(Figure 3-8e)BCC ERROR PROCESS(Figure 3-8f)STATUS5 T

Unit 2: Technical DataCT4i Series Operator Manual 2-16 This page is intentionally left blank.

Unit 3: InstallationCT4i Series Operator Manual 3-1 INSTALLATION• Unpacking & Parts Identification• Printer Installation• Operational Mode Selec

Unit 3: InstallationCT4i Series Operator Manual 3-2 OVERVIEWThis section assists you in unpacking the printer from the shipping container. You will

Unit 3: InstallationCT4i Series Operator Manual 3-3 Please read the following information carefully before installing and using the printerTHE CAUTI

Unit 3: InstallationCT4i Series Operator Manual 3-4 This is a piece of Class B information technology equipment based on the standards of the Volunt

Unit 3: InstallationCT4i Series Operator Manual 3-5 UNPACKING & PARTS IDENTIFICATIONWhen unpacking the printer, take note of the following:Note:

Table of ContentsCT4i Series Operator Manual Page 1Table of ContentsINTRODUCTION ...

Unit 3: InstallationCT4i Series Operator Manual 3-6 PRINTER INSTALLATIONThis chapter provides guidance on how to station, connect, and load the prin

Unit 3: InstallationCT4i Series Operator Manual 3-7 RIBBON LOADING This chapter provides guidance on how to station, connect, and load the printer

Unit 3: InstallationCT4i Series Operator Manual 3-8 LOADING FANFOLD PAPERFan-folded media is fed inward from the rear, via the rear housing cover (

Unit 3: InstallationCT4i Series Operator Manual 3-9 LABEL SENSINGThe SATO CT4xxi uses label Gap (see-thru) sensing. The Sensor Assembly is located o

Unit 3: InstallationCT4i Series Operator Manual 3-10 OPERATIONAL MODE SELECTIONThere are two modes of printer operation; Dispense and Continuous. Th

Unit 3: InstallationCT4i Series Operator Manual 3-11 Figure 3-4, Label Reference PositionLABEL PRINT DIRECTIONREFLECTIVE SENSORTRANSMISSION SENSORBa

Unit 3: InstallationCT4i Series Operator Manual 3-12 This page is intentionally left blank.

Unit 4: Printer ConfigurationCT4i Series Operator Manual 4-1 PRINTER CONFIGURATION• Configuration Modes• Configuration Modes• Menu Definition Tables

Unit 4: Printer ConfigurationCT4i Series Operator Manual 4-2 CONFIGURATION MODESBefore using the printer, read this manual thoroughly first. Otherwi

Unit 4: Printer ConfigurationCT4i Series Operator Manual 4-3 4.2 THE REAR PANELAll of the printer cable connectors are located on the Rear Panel, as

Table of ContentsPage 2 CT4i Series Operator ManualTroubleshooting Guide ...

Unit 4: Printer ConfigurationCT4i Series Operator Manual 4-4 4.3 THE CONFIGURATION PANELThe Configuration Panel is accessible when you lift up the t

Unit 4: Printer ConfigurationCT4i Series Operator Manual 4-5 4.3 DIP SWITCH SETTINGS (CONT’D)Switches 1–3: Font/Graphic loading settingsEnables the

Unit 4: Printer ConfigurationCT4i Series Operator Manual 4-6 Switch 6: VR1 Potentiometer Adjustment modeSelects the function adjusted by VR1. If DSW

Unit 4: Printer ConfigurationCT4i Series Operator Manual 4-7 4.4 OPERATIONAL MODESThe CT4xxi operates in 10 different modes, where each mode can by

Unit 4: Printer ConfigurationCT4i Series Operator Manual 4-8 4.4 OPERATIONAL MODES (CONT’D)Following are the standard operational functions and proc

Unit 4: Printer ConfigurationCT4i Series Operator Manual 4-9 4.4.2 User Test Print Mode (FEED + POWER ON)This mode produces test labels for diagnost

Unit 4: Printer ConfigurationCT4i Series Operator Manual 4-10 4.4.3 Default Settings Mode (ONLINE + FEED + POWER ON)Turning the printer ON in this m

Unit 4: Printer ConfigurationCT4i Series Operator Manual 4-11 4.4.4 HEX Dump Mode (POWER ON with DSW7=ON)When turned ON in this mode, the printer wi

Unit 4: Printer ConfigurationCT4i Series Operator Manual 4-12 4.4.6 Program Download Mode (DSW1=ON, DSW2=OFF, DSW3=ON + POWER ON)In this mode, the p

Unit 4: Printer ConfigurationCT4i Series Operator Manual 4-13 4.4.8 Errors during Font and Program Download Modes• Possible causes of errors could

Unit 1: IntroductionCT4i Series Operator Manual 1-1 INTRODUCTION• About This Manual• General Description• Control Features

Unit 4: Printer ConfigurationCT4i Series Operator Manual 4-14 4.9 OFFSETSThere are two offset settings stored in the printer; one for the Cut mode a

Unit 4: Printer ConfigurationCT4i Series Operator Manual 4-15 4.10 POTENTIOMETER ADJUSTMENTSPITCH OFFSETThis can be done using the VR1 potentiometer

Unit 4: Printer ConfigurationCT4i Series Operator Manual 4-16 4.10 POTENTIOMETER ADJUSTMENTS (CONT’D)Print DarknessA fine adjustment for PRINT DARKN

Unit 4: Printer ConfigurationCT4i Series Operator Manual 4-17 4.11 DATA DUMP DIAGNOSTIC LABELThe contents of the printer buffer can be examined usin

Unit 4: Printer ConfigurationCT4i Series Operator Manual 4-18 4.12 PRINTING TEST LABELS1. The User Test Label prints the current default settings

Unit 4: Printer ConfigurationCT4i Series Operator Manual 4-19 4.13 PRINTING FACTORY/SERVICE TEST PRINTSThe Factory/Service Test Label prints the int

Unit 4: Printer ConfigurationCT4i Series Operator Manual 4-20

Unit 5: TroubleshootingCT4i Series Operator Manual 5-1 TROUBLESHOOTING• Troubleshooting Guide• Interface Troubleshooting• Test Print Troubleshooting

Unit 5: TroubleshootingCT4i Series Operator Manual 5-2 TROUBLESHOOTING GUIDEDisplayON ERROR BUZZER ERROR CONDITION CORRECTIVE ACTION 0ON 1 Beep

Unit 5: TroubleshootingCT4i Series Operator Manual 5-3 L blinkssteady No beeplong beepLow Battery levelCritically Low Battery levelCheck the batter

Unit 1: IntroductionCT4i Series Operator Manual 1-2 ABOUT THIS MANUALThis manual is laid out consistent with the product discussed and provides all

Unit 5: TroubleshootingCT4i Series Operator Manual 5-4 TROUBLESHOOTING TABLEIMAGE VOIDSDirty print head Clean print headDamaged print head Replace p

Unit 5: TroubleshootingCT4i Series Operator Manual 5-5 NO PRINTED IMAGEPrint head is disconnected. Ensure print head wiring harness is connected on

Unit 5: TroubleshootingCT4i Series Operator Manual 5-6 INTERFACE TROUBLESHOOTINGThis chapter provides a checklist for the various interface types. L

Unit 5: TroubleshootingCT4i Series Operator Manual 5-7 LAN ETHERNET INTERFACECHK TROUBLESHOOTING STEPEnsure the interface has been correctly configu

Unit 5: TroubleshootingCT4i Series Operator Manual 5-8 TEST PRINT TROUBLESHOOTINGChapter provides instruction on special printing to identify and re

Unit 6: MaintenanceCT4i Series Operator Manual 6-1 MAINTENANCE• Cleaning Procedures• Replacement Procedures• Adjustment Procedures

Unit 6: MaintenanceCT4i Series Operator Manual 6-2 CLEANING PROCEDURESCleaning of the printer is a necessary maintenance activity to ensure print qu

Unit 6: MaintenanceCT4i Series Operator Manual 6-3 ADJUSTMENT PROCEDURESThis section provides information on user maintenance for the SATO Ct4xxi pr

Unit 6: MaintenanceCT4i Series Operator Manual 6-4 CLEANING THE PRINT HEAD, PLATEN AND ROLLERSCleaning the Print Head1. Before starting, get ready

Unit 6: MaintenanceCT4i Series Operator Manual 6-5 CLEANING THE PRINT HEAD, PLATEN AND ROLLERS (CONT’D)Cleaning the Platen and Paper Roller1. Befo

Unit 1: IntroductionCT4i Series Operator Manual 1-3 GENERAL DESCRIPTIONThe compact CT4xxi Series printers are designed for use in medium-volume labe

Unit 6: MaintenanceCT4i Series Operator Manual 6-6 RELEASING/REPLACING THE PRINT HEADThe print head on the printer is a user-replaceable item. If it

Unit 6: MaintenanceCT4i Series Operator Manual 6-7 CLEANING THE SENSORThe gap sensor is used to control the positioning of the label. It is a transm

Unit 6: MaintenanceCT4i Series Operator Manual 6-8

Section 7: SATO Group of CompaniesCT4i Series Operator Manual Page 7-1SATO GROUP OF COMPANIES

SATO GROUP OF COMPANIESAsia Pacific & Oceania RegionSATO ASIA PACIFIC PTE. LTD.438B Alexandra Road #09-01/02, Alexandra Technopark, Singapore 1199

Unit 1: IntroductionCT4i Series Operator Manual 1-4 This page is left blank intentionally.

Unit 2: Technical DataCT4i Series Operator Manual 2-1 TECHNICAL DATA• Physical Characteristics• Environmental Specs• Power Supply• Processing• Print